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Live Online Training Guidance

Last Updated May 30, 2020

To help support our students and clients during the COVID-19 pandemic, Scrum On has adapted its In-Person delivery of courses in partnership with and is now offering selected classes remotely with live trainers and virtual classrooms.

Please find the following guidance to help enable the most valuable virtual learning experience:

Before Class

Here are some things you can do prior to class to help make it a great one:

  • Physical Space – Select a quiet, comfortable room or space where you’ll be able to participate without being interrupted.

  • Internet Connection – A wired Internet connection will be the most reliable, however if that’s not possible for you, having wireless Internet with at least 20 Mbps download speed should be sufficient. Avoid having others on your network using large amounts of bandwidth (e.g. streaming video or music).

  • Video – Check the laptop or PC you’ll be using during class and consider using its native or higher screen resolution.

  • Webcam – Ensure your webcam is functional and supported with enough light in your room. Also, be aware of anything in the background that you may want to keep hidden from view.

  • Audio – Decide whether you’ll use your computer audio or phone (mobile or landline) and test. Computer audio is preferable so that it synchronizes with the webcam. When using computer audio, consider using a comfortable audio headset with a microphone.

  • Technology Tools – We’ll be using two technology tools during class, including Zoom and MURAL. None of the tools we’ll be using require installation or licensing; you’ll only need a browser (Chrome works best). Our trainer will provide information prior to class to help you become familiar with the tools.

  • Calendar – Consider blocking off your calendar for the duration of class and turning on your out-of-office notifications.

  • Pre-class Information – You’ll receive a pre-class email from our trainer with class logistics and material related to our course content that is helpful to review before class.

During Class

Live Virtual Training is a little different from In-Person Training so here are some tips to help make the most out of your class:

  • Come to learn, engage and have fun!

  • What to Expect – Our Live Virtual Training is a mix of slides and interactive group exercises. You’ll engage with our trainer and other students throughout class. Be prepared to have your webcam on as we’ll be learning together in real time with breakout rooms and collaboration tools.

  • Courseware & Supporting Materials – You’ll receive a copyright protected version of our courseware and supporting materials before class.

  • Class Ground Rules – During the beginning of class, our trainers will facilitate setting ground rules for our time together – please ask or make suggestions about things that are important to you.

  • Breaks – There will be plenty of breaks during the day (more than our In-Person classes) plus time allocated for lunch so please resist the urge to take phone calls and check and respond to emails.

  • Post-class Information – You’ll receive a post-class email from our trainer with instructions for applicable assessments and certifications along with reference material for the future, including relative collaboration materials created during class.

  • Video Recording – Please note that video recording of our classes is prohibited.

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