Course Cancellation Policy

Last Updated December 31, 2021

Policy update Regarding COVID-ID And Course Refunds

In order for us to provide a superior classroom environment, we must ask you to adhere to our cancellation policy. If it is necessary to cancel, transfer or reschedule this registration, please notify us immediately at scrumoninfo@gmail.com.

 

Our course cancellation policy is as follows:

  • You may transfer your course ticket to another student prior to the start date of the course at no additional charge. You must let us know about the transfer before the course start date.

  • Refunds up to 7 days before the course start date. Eventbrite's fee is nonrefundable

  • 7 days from the start of a course, you will not be eligible for any refund, but may transfer to a future course if space permits.

 

Notice: We do everything we can to not cancel a course. If you are booking travel please be sure to book refundable tickets. We will not be responsible for any canceled airline, hotel reservations or other expenses due to a course cancellation. If a minimum of four students do not register for the course, the course may be canceled at the discretion of the instructor. In the event that we cancel a course due to low enrollment, you will be notified of the cancellation at least 14 days prior to the course start date, and we will provide a full course refund including the Eventbrite fee.

If a course is canceled due to extreme weather conditions, we will reschedule the course to a later date, and give you the option to attend the rescheduled course or a one-time transfer to another one of our courses at no additional fee.

 

HOW CAN YOU CONTACT US ABOUT CANCELLATIONS?

 

If you have questions or comments about this policy, you may email us at scrumoninfo@gmail.com, use the Contact Us Form below, or by post to:


Scrum On LLC

9 Sandpiper Lane Seabrook, NH 03874

United States

1 (603) 557-7844