Professional Scrum Facilitation Skills™

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum teams and individuals develop proficiency in facilitation skills, learn when and how to select effective techniques for various circumstances, and enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

While great Scrum Teams are self-managing and have skills to solve problems and deliver successful outcomes, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can create an environment in which each Scrum Team member’s voice can be heard and guides the team toward their desired outcomes.

Participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. 

High-level learning outcomes
  • Develop facilitation skills and a facilitator’s mindset

  • Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult

  • Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams

  • Explore how facilitation can address challenging scenarios most Scrum Teams encounter

  • Apply facilitation skills and techniques to improve the Scrum events and other interactions

  • Understand how to encourage diverse perspectives, while bringing the team together to reach decisions

  • Experience the elements of group dynamics and how they influence the decision-making process

  • Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances