Professional Scrum Facilitation Skills™

Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum teams and individuals develop proficiency in facilitation skills, learn when and how to select effective techniques for various circumstances, and enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

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While great Scrum Teams are self-managing and have skills to solve problems and deliver successful outcomes, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can create an environment in which each Scrum Team member’s voice can be heard and guides the team toward their desired outcomes.

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Participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. 

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High-level learning outcomes

• Develop facilitation skills and a facilitator’s mindset

• Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult

• Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams

• Explore how facilitation can address challenging scenarios most Scrum Teams encounter

• Apply facilitation skills and techniques to improve the Scrum events and other interactions

• Understand how to encourage diverse perspectives, while bringing the team together to reach decisions

• Experience the elements of group dynamics and how they influence the decision-making process

• Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances